Things BOX Believes to be true, our mission statement :
"Always Care what's Best for the Customer"
BOX Believes :
Since the beginning, BOX Seurity have focused on providing the best security equipment, maintenance services and user experience possible. Whether it be designing a new bespoke security system or installing standard security equipment, we take great care to ensure that the system will serve you the end user, rather than the user having to change their life style to fit around the security system.
Our goal is to always care what's best for the customer :
Sometimes however, the end user is maybe unsure as to what the best system or method is to employ, we as professionals believe careful consultation with the customer over a proposed security systems, will ultimately optimise the design for customer ease of use and enjoyment.
Do things really well :
We work with the world’s best security equipment suppliers and manufacturers without compromise, our dedication to supplying the very best equipment, employing the very best methods of installation is what we do as standard, to best provide system usability for user peace of mind.
Good is not good enough :
For us, we see being good at what we do as just the starting point, not the end standard.
We set ourselves higher goals, because we know by reaching for them we can get further than we expected.
Through innovation and creativity, we aim to take things that work well and improve them.
For example :
One of our engineers noted that with one particular system, some users were unsure if their alarm system had been set or not, therefore, to improve end user system management and peace of mind, we hand built an LED display indicating what part of the system had been set.
Slow is better then Fast :
We know your time is valuable, but when it comes to security installation work, the work has to be well executed with great care, and not easily rushed, whether or not we attend priced or day-work, we take our time.
There are many ways of increasing efficiency and work flow, but at the end of the day, slow steady and sure is, what's best for the customer.
Making money without profiteering :
BOX Security Limited is a business, it is important for us to maintain profitability and a steady cash flow in order to provide all the backstage services and backup required to run an efficient service.
The revenue we generate is derived from initial design and installation work together with ongoing service contracts.
Hundreds of customers use our maintenance programmes contributing annually or monthly to ensure that ultimately we can serve our customer's efficiently and cost effectively.